Virginia S. : Chicago, IL
Carolyn and her Good Guys Carpet Cleaning crew are fantastic. Timely. Knowledgeable in stains and "stuff". Very detail-oriented. Responsive. And priced very competitively.
I will use them for personal and commercial carpet and furniture cleaning again and again. They are that good.
Good guys cleaned rugs, wall-to-wall carpeting and several pieces of fine-quality upholstered furniture in common areas of a private member club I'm managing. The building and furnishings are very nice and kept up by a daily cleaning person.
Apparently none of this had been thoroughly cleaned in 15 years, though, OMG it was all freaking filthy. Finishing one 25' hall of carpeting required that they change cleaning solution seven (7!!) times. Stains disappeared, fabric's lighter colored than realized and the floors and seating look so good that members are asking if the furniture's new.
Most impressive, a noticeable area of carpeting had a decade+ build up of wax (used in ceremonies). I hadn't thought it could be cleaned and so didn't ask. Carolyn's people worked and worked on the wax, getting off all of it and removing all but a faint shadow of the stain which members won't see because the lighting in that room is dark when in use. Tada!
Bonus: the cleaning agents don't smell strongly of chemicals or perfume and that's fantastic what with peoples' allergies and breathing issues. The place looks great and smells oh-so-faintly of clean.
Carolyn can count on us as a yearly customer because the place is never gonna be that bad again on my watch and Good Guy's work and price is golden.
Patricia W R.
Today was he second time I've used the Good Guys and again, they outdid themselves.
Pharaoh (not sure that's how he spells his name) had to work around my husband and
me and he was considerate, neat, and did a fabulous job! He took his time, spot cleaned,
and left everything in tip-top shape. Hats off to the Good Guys - will never call anywhere else.
Michael Perry L.
Quite simply put; Good Guys are the best carpet cleaners!
They consistently meet or exceed all standards of what is expected of them, in a courteous and professional manner.
We have used them on many occasions. Their cleaners make even the dirtiest problem carpets and upholstery, look brand new!
We have referred them to many of our clients and Good Guys has never failed to deliver the best carpet cleaning at a reasonable price!
Was very happy with our experience. Able to schedule quickly. Once they arrived, I showed them the areas that needed cleaning - they were honest and forthcoming about places it might not be worth the $ or where we might not see any difference. (We were cleaning to get our house ready to sell.) The price was reasonable, the work went smoothly, and the guys were polite and cleaned up after themselves. Would definitely use them again.
These guys are great! and thorough. I have used them for 7 years and would not consider calling anyone else. They arrive on time, are very friendly, and are a delight to deal with. They do an an exceptional carpet/furniture cleaning job. So delightful to to deal with.
This review is long over do as I've been a customer since 2008. I first found them after having a horrible experience with another big name company. When I had my carpet cleaned by the big guys, my 14-pound Boston Terrier had a violent seizure within 10 minutes of them leaving. Now I can't prove it was caused by the harsh chemicals they used, but there's no way that's a coincidence! I had to rush my pup to the emergency room to be treated for an allergic reaction. Luckily he survived, but it took a full year before I got up the courage to have my carpet cleaned again. That's when I called Good Guys. They advertised that they used environmentally friendly and phosphate-free stain removers. I called and they assured me that all products were non-toxic. They cleaned my carpet and couches beautifully and my little dog had no adverse reactions to the products. We've been using the Good Guys at least twice a year ever since and we haven't had any issues.
Not only do they use products that are safer for my family, but they also provide excellent service. They always arrive on time and call me when they're on their way. And -- this is important - they are honest! The pricing is upfront with no surprises.
Bottom Line: Good Guys is the only company I trust to clean my carpet and upholstery. Thanks to them my home is clean and my dog is healthy!
Check Out More Reviews On Our Yelp Profile Page